Terms of Service

Effective Date: June 25, 2026  |  Last Updated: June 25, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Tatte Bakery & Cafe ("Company," "we," "us," or "our"), governing your access to and use of the website located at tattebakerycafe.rest (the "Website"), as well as any associated services, products, features, content, and functionalities offered by Tatte Bakery & Cafe (collectively, the "Services").

By accessing or using the Website, placing an order, creating an account, subscribing to our communications, or otherwise engaging with any of our Services, you represent and warrant that:

• You are at least eighteen (18) years of age or have the legal capacity to enter into a binding agreement under applicable law;
• You have read, understood, and agree to be bound by these Terms;
• You have read and consent to our Privacy Policy, which is incorporated herein by reference;
• You are accessing and using the Services for lawful purposes only;
• If you are accessing the Services on behalf of a business entity or organization, you have the authority to bind that entity to these Terms.

These Terms apply to all visitors, registered users, customers, and any other individuals who access or use the Website or Services. Your continued use of the Website following any modifications to these Terms constitutes your acceptance of the revised Terms.

2. Description of Services

Tatte Bakery & Cafe is a food and beverage establishment dedicated to providing high-quality baked goods, artisan coffees, fresh food items, and café experiences to our valued customers. Our Services include, but are not limited to, the following:

2.1 Website and Online Presence

Our Website serves as an informational and transactional platform through which users may access information about our locations, menus, products, hours of operation, events, and promotions. The Website may also facilitate online ordering, catering inquiries, gift card purchases, and loyalty program management.

2.2 Food and Beverage Products

We offer a wide range of freshly prepared food and beverage products, including but not limited to pastries, breads, cakes, sandwiches, salads, breakfast and lunch items, espresso-based beverages, teas, juices, and seasonal specials. All menu items are subject to availability and may vary by location.

2.3 Online Ordering and Delivery

Where available, we may offer online ordering for in-store pickup, curbside service, or third-party delivery. Online orders are subject to additional terms and conditions presented at the time of purchase, including delivery fees, service charges, minimum order requirements, and estimated delivery or pickup times. Tatte Bakery & Cafe reserves the right to modify, suspend, or discontinue online ordering at any time without prior notice.

2.4 Catering Services

We may offer catering services for events, corporate gatherings, and private functions. Catering orders are subject to separate agreements, minimum order requirements, advance notice requirements, and cancellation policies communicated at the time of booking.

2.5 Loyalty Programs and Promotions

From time to time, we may offer loyalty programs, promotional discounts, coupon codes, gift cards, or other incentive programs. Such programs are governed by their own specific terms and conditions, which will be provided separately. We reserve the right to modify, suspend, or terminate any loyalty program or promotional offer at our sole discretion.

2.6 Gift Cards

Tatte Bakery & Cafe may offer physical or digital gift cards for purchase. Gift cards are subject to their own terms, including non-refundability, expiration policies (where permitted by applicable law), and restrictions on use. Gift cards may not be redeemed for cash except as required by applicable state law.

3. User Obligations and Prohibited Activities

As a condition of your access to and use of our Services, you agree to comply with all applicable laws and regulations and to use the Services only for their intended purposes. You agree that you will not engage in any of the following prohibited activities:

3.1 General Prohibited Conduct

• Use the Website or Services for any unlawful purpose or in violation of any applicable local, state, federal, or international laws or regulations;
• Attempt to gain unauthorized access to any portion of the Website, other accounts, computer systems, or networks connected to the Website, through hacking, password mining, or any other means;
• Transmit any unsolicited or unauthorized advertising, promotional materials, spam, chain letters, or any other form of solicitation;
• Upload, transmit, or distribute any viruses, malware, Trojan horses, worms, or any other malicious code or software that may disrupt, damage, or impair the Website or the computers or devices of other users;
• Interfere with or disrupt the integrity or performance of the Website, its servers, or related networks;
• Collect or harvest any personally identifiable information from the Website without authorization;
• Use any automated tools, bots, scrapers, crawlers, or similar technologies to access, collect, or index data from the Website for any purpose without our express written consent;
• Impersonate any person or entity, or falsely represent your affiliation with any person or entity;
• Engage in any conduct that restricts or inhibits any other user's use or enjoyment of the Services;
• Submit false, misleading, or fraudulent orders, reviews, or information.

3.2 Account Obligations

If you register for an account on our Website, you agree to:

• Provide accurate, current, and complete information during the registration process;
• Maintain and promptly update your account information to keep it accurate and current;
• Maintain the confidentiality of your account credentials, including your username and password;
• Accept responsibility for all activities that occur under your account;
• Notify us immediately at [email protected] if you suspect any unauthorized use of your account or any security breach.

We reserve the right to suspend or terminate your account at any time for any reason, including but not limited to a breach of these Terms, without prior notice or liability.

4. Intellectual Property Rights

All content, materials, and elements available on the Website and through our Services, including but not limited to text, graphics, logos, images, photographs, audio clips, video clips, digital downloads, data compilations, software, and the overall look and feel of the Website (collectively, "Content"), are the exclusive property of Tatte Bakery & Cafe or its licensors and are protected by applicable United States and international intellectual property laws, including copyright, trademark, trade dress, patent, and trade secret laws.

4.1 Trademarks

The name "Tatte," "Tatte Bakery & Cafe," and all associated logos, slogans, trade names, and trade dress are trademarks or service marks of Tatte Bakery & Cafe. You may not use any of our trademarks or service marks without our prior written consent. All other trademarks referenced on the Website are the property of their respective owners.

4.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Website and its Content solely for your personal, non-commercial use in connection with the Services. This license does not include:

• Any resale or commercial use of the Website or its Content;
• Any collection or use of product listings, descriptions, or prices;
• Any derivative use of the Website or its Content;
• Any downloading or copying of account information for the benefit of another merchant or entity;
• Any use of data mining, robots, or similar data gathering or extraction tools.

4.3 User-Submitted Content

If you submit, post, upload, or otherwise make available any reviews, comments, photos, feedback, or other content ("User Content") through the Website or our social media platforms, you grant Tatte Bakery & Cafe a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, display, modify, adapt, publish, translate, distribute, and create derivative works from such User Content for any purpose, including marketing and promotional purposes, without compensation to you. You represent and warrant that your User Content does not infringe any third-party rights and complies with all applicable laws.

5. Payment Terms

5.1 Pricing

All prices for food, beverages, merchandise, gift cards, and other products or services are displayed in United States Dollars (USD) and are subject to change without prior notice. Prices shown on the Website may differ from in-store prices, and we are not obligated to match online and in-store prices unless expressly stated.

5.2 Taxes and Fees

Applicable federal, state, and local taxes, as well as any delivery fees, service charges, or gratuities, will be calculated and presented during the checkout process. You are responsible for paying all applicable taxes associated with your purchase.

5.3 Payment Methods

We accept various payment methods as displayed on the Website at the time of checkout, which may include major credit cards (Visa, Mastercard, American Express, Discover), debit cards, digital wallets, and Tatte gift cards. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your payment method for the total amount of your order, including applicable taxes and fees.

5.4 Order Confirmation and Cancellation

Receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to cancel or modify any order at any time prior to fulfillment, including in cases of pricing errors, unavailability of items, or suspected fraudulent activity. In the event of a cancellation initiated by us, you will receive a full refund to your original payment method.

5.5 Refunds and Returns

Due to the perishable nature of our food and beverage products, all sales are generally final. If you are dissatisfied with your order or have received an incorrect or defective item, please contact us promptly at [email protected]. We will review each situation on a case-by-case basis and, at our sole discretion, may offer a replacement, store credit, or refund.

6. Disclaimers and "As-Is" Basis

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ALL SERVICES, CONTENT, PRODUCTS, AND INFORMATION PROVIDED BY TATTE BAKERY & CAFE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TATTE BAKERY & CAFE EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, TIMELINESS, OR SUITABILITY OF ANY CONTENT, INFORMATION, OR MATERIALS ON THE WEBSITE;
• WARRANTIES THAT ANY DEFECTS OR ERRORS IN THE WEBSITE OR SERVICES WILL BE CORRECTED.

6.1 Food Allergen Disclaimer

Our products may contain or come into contact with common allergens, including but not limited to wheat, gluten, dairy, eggs, nuts, tree nuts, peanuts, soy, sesame, and shellfish. While we make reasonable efforts to provide accurate allergen information, we cannot guarantee that any of our products are completely free from allergens due to the shared kitchen environments in which they are prepared. If you have a food allergy or dietary restriction, please consult with our staff directly before ordering and do so at your own risk. We strongly encourage customers with severe allergies to exercise caution.

6.2 Nutritional Information Disclaimer

Nutritional information provided on our Website or in-store is approximate and may vary based on ingredient substitutions, seasonal variations, preparation methods, and portion sizes. Such information should not be relied upon for medical or dietary purposes.

7. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TATTE BAKERY & CAFE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SUPPLIERS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

• LOSS OF PROFITS, REVENUE, DATA, BUSINESS, OR GOODWILL;
• PERSONAL INJURY OR PROPERTY DAMAGE;
• UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA OR TRANSMISSIONS;
• STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE WEBSITE;
• ANY OTHER MATTER RELATING TO THE SERVICES.

THESE LIMITATIONS APPLY WHETHER THE CLAIM IS BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT TATTE BAKERY & CAFE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN ANY CASE, THE TOTAL CUMULATIVE LIABILITY OF TATTE BAKERY & CAFE FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO TATTE BAKERY & CAFE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

Some jurisdictions do not allow the exclusion or limitation of liability for certain types of damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by applicable law.

8. Indemnification

You agree to defend, indemnify, and hold harmless Tatte Bakery & Cafe and its respective officers, directors, shareholders, employees, agents, contractors, licensors, service providers, subcontractors, and successors and assigns from and against any and all claims, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable attorneys' fees and court costs), and other obligations arising out of or related to:

• Your access to or use of the Website or Services;
• Your breach of any provision of these Terms;
• Your violation of any applicable law, regulation, or third-party right, including any intellectual property right, privacy right, or consumer protection regulation;
• Any User Content submitted, posted, or transmitted by you;
• Any misrepresentation made by you;
• Any dispute between you and any third party arising from or related to your use of the Services.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you will fully cooperate with us in asserting any available defenses. This indemnification obligation will survive the termination of these Terms and your use of the Services.

9. Governing Law and Jurisdiction

These Terms of Service and any disputes arising out of or related to these Terms, the Website, or the Services shall be governed by and construed in accordance with the laws of the United States of America and the laws of the state in which Tatte Bakery & Cafe is principally located, without regard to its conflict of law provisions.

You agree that any legal action or proceeding arising from or related to these Terms or the Services that is not subject to the arbitration clause below shall be brought exclusively in the federal or state courts of competent jurisdiction located in the applicable state, and you hereby irrevocably consent to the personal jurisdiction and venue of such courts. You waive any objection to the laying of venue of any such proceedings in such courts and waive any objection that such courts are an inconvenient forum.

These Terms are subject to applicable federal laws of the United States, including but not limited to the Federal Trade Commission Act (15 U.S.C. § 41 et seq.) governing unfair or deceptive acts and practices in commerce. If you are located in California, additional rights may be available to you under the California Consumer Privacy Act (CCPA/CPRA), California Civil Code, and other applicable California statutes. Users in other states may have additional rights under their respective state consumer protection laws.

10. Dispute Resolution and Arbitration

10.1 Informal Resolution

Before initiating any formal legal proceeding, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Services ("Dispute") informally by contacting us at [email protected]. We will attempt to resolve the Dispute informally by contacting you through email. If the Dispute is not resolved within thirty (30) days of the initial notice, either party may proceed to formal dispute resolution as described below.

10.2 Binding Arbitration

EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT AND DISPUTES THAT CANNOT BE ARBITRATED AS A MATTER OF LAW, ANY DISPUTE THAT CANNOT BE RESOLVED INFORMALLY SHALL BE RESOLVED BY FINAL AND BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (AAA) UNDER ITS CONSUMER ARBITRATION RULES THEN IN EFFECT. THE ARBITRATION SHALL BE CONDUCTED IN ENGLISH AND SHALL TAKE PLACE IN THE APPLICABLE JURISDICTION OR, AT EITHER PARTY'S ELECTION, TELEPHONICALLY OR VIA VIDEO CONFERENCE.

The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The arbitrator shall have the authority to award any remedy that would be available in a court of law, except that the arbitrator may not award punitive damages in excess of what is permitted by applicable law.

10.3 Class Action Waiver

YOU AND TATTE BAKERY & CAFE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, CLASS ARBITRATION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING. THIS WAIVER APPLIES TO CLASS ARBITRATION AND ALL OTHER FORMS OF REPRESENTATIVE PROCEEDINGS.

10.4 Jury Trial Waiver

TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AND TATTE BAKERY & CAFE HEREBY IRREVOCABLY WAIVE ALL RIGHTS TO A TRIAL BY JURY IN ANY DISPUTE ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES.

11. Term and Termination

These Terms shall remain in full force and effect for as long as you access or use the Website or Services. We reserve the right, in our sole and absolute discretion, to:

• Modify, suspend, or discontinue any aspect of the Website or Services at any time, with or without notice;
• Restrict, suspend, or terminate your access to all or any part of the Website or Services at any time, for any reason or no reason, without prior notice or liability, including but not limited to if we believe you have violated or acted inconsistently with any provision of these Terms;
• Remove or disable access to any User Content or other material that we determine, in our sole discretion, to be in violation of these Terms or otherwise harmful to us, our users, or third parties.

Upon termination of your account or access, your right to use the Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property rights, disclaimers, limitations of liability, indemnification, dispute resolution, and governing law provisions.

12. Third-Party Links and Services

The Website may contain links to third-party websites, applications, platforms, or services that are not owned or controlled by Tatte Bakery & Cafe. Such links are provided for your convenience and informational purposes only. We have no control over, and assume no responsibility for, the content, privacy policies, practices, or terms of service of any third-party websites or services. We encourage you to review the terms and privacy policies of any third-party services you access through our Website. The inclusion of any link does not imply endorsement by Tatte Bakery & Cafe of that site or its content.

This includes, but is not limited to, third-party online ordering platforms, delivery service providers, payment processors, and social media platforms. Your use of such third-party services is at your own risk and subject to their respective terms and conditions.

13. Privacy Policy

Your privacy is important to us. Our Privacy Policy, available on our Website, explains how we collect, use, disclose, and safeguard your personal information when you use our Services. By using our Website or Services, you acknowledge and agree to the terms of our Privacy Policy, which is incorporated into these Terms by reference. If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), including the right to know, right to delete, right to correct, and right to opt out of the sale or sharing of your personal information. Please refer to our Privacy Policy for full details on your rights and how to exercise them.

14. Electronic Communications

By using our Website, creating an account, or providing your email address, you consent to receiving electronic communications from Tatte Bakery & Cafe, including but not limited to order confirmations, receipts, transactional notifications, promotional emails, newsletters, and other communications related to our Services. These communications satisfy any legal requirement that communications be in writing. You may opt out of promotional communications at any time by following the unsubscribe instructions in those communications or by contacting us at [email protected]. Please note that even if you opt out of promotional communications, you may continue to receive transactional or administrative communications related to your account or orders.

15. Changes to Terms of Service

Tatte Bakery & Cafe reserves the right to modify, update, amend, or replace these Terms of Service at any time at our sole discretion. When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or through a prominent notice on our Website. The revised Terms will become effective upon posting to the Website.

Your continued access to or use of the Website or Services after the effective date of any revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must immediately discontinue your use of the Website and Services. We encourage you to review these Terms periodically to stay informed of any updates.

16. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction or arbitrator, that provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be made enforceable, it shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect and shall not be affected by the invalidity or unenforceability of any single provision. The unenforceability of a provision in one jurisdiction shall not affect its enforceability in any other jurisdiction.

17. Entire Agreement and Waiver

These Terms of Service, together with our Privacy Policy and any other legal notices, policies, or agreements published by us on the Website, constitute the entire agreement between you and Tatte Bakery & Cafe with respect to the subject matter hereof and supersede all prior and contemporaneous agreements, representations, warranties, and understandings between you and us, whether oral or written, with respect to the Website and Services.

No waiver by Tatte Bakery & Cafe of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure by Tatte Bakery & Cafe to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

18. Force Majeure

Tatte Bakery & Cafe shall not be liable for any failure or delay in the performance of its obligations under these Terms to the extent such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, fire, flood, earthquakes, war, terrorism, civil unrest, labor disputes, governmental orders or restrictions, power outages, internet disruptions, or supply chain interruptions. In such events, our obligations under these Terms will be suspended for the duration of the force majeure event, and we will make reasonable efforts to resume normal operations as soon as practicable.

19. Accessibility

Tatte Bakery & Cafe is committed to ensuring that our Website is accessible to individuals with disabilities in compliance with the Americans with Disabilities Act (ADA) and applicable web accessibility standards. If you experience any difficulty accessing any content or functionality on our Website due to a disability, please contact us at [email protected] so that we may assist you and work to improve our accessibility.

20. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms of Service, our Services, or any other matter related to your use of our Website, please do not hesitate to contact us using the information provided below:

These Terms of Service were last updated on June 25, 2026. © 2026 Tatte Bakery & Cafe. All rights reserved.